Privacy Policy

Privacy Policy ✈️🌍

     1. Introduction 📝

At FLY with SRV, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

      2. Information We Collect 📋

We collect the following types of information:

• Personal Information 🛂: When you book a trip, contact us, or register on our website, we may collect personal information such as your name, email address, phone number, passport details, visa details, emergency contact information, and payment information.
• Booking Information 🏨✈️: We may collect details about your travel preferences, itineraries, accommodations, flight details, and special requests to customize your experience.
• Device and Usage Information 💻📱: We may collect information about the device you use to access our website, such as IP addresses, browser type, and usage patterns, through cookies and other tracking technologies.

    3. How We Use Your Information 🔍

We use your personal and booking information for the following purposes:

• To process bookings and payments 💳✅: To confirm and complete your travel arrangements.
• To communicate with you 📩📞: To send you booking confirmations, travel advisories, updates, and promotional offers. You can opt out of marketing communications at any time.
• To improve our services ⭐: To customize your travel experience and enhance our offerings based on your preferences.
• To fulfill legal obligations 📜⚖️: In some cases, we may need to use your data to comply with legal requirements, such as visa processing, international travel regulations, or other government mandates.
• To assist in emergencies 🚨: If required, we may share necessary details with relevant authorities in case of travel-related emergencies.

  4. Sharing Your Information 🔄

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers 🏨✈️: Travel agencies, airlines, hotels, insurance providers, and other third-party service providers necessary to fulfill your travel arrangements.
• Government Authorities 🏛️📑: In compliance with legal requirements, including customs, immigration, visa processing, and security regulations of the countries you are traveling to or from.
• Business Partners 🤝: If we partner with other businesses to offer you additional services or promotional offers, but only with your explicit consent.
• Emergency and Medical Services 🚑: If necessary, we may share your details with medical institutions, embassies, or consulates in case of emergencies.

   5. Data Security 🔐

We use industry-standard security measures to protect your personal and payment information from unauthorized access, disclosure, or destruction. Despite our efforts, no security system is completely secure, so we cannot guarantee absolute protection.

   6. Cookies and Tracking Technologies 🍪📊

We use cookies and similar technologies to enhance your experience on our website, analyze website traffic, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of some parts of our website.

  7. Your Rights and Choices ⚖️

You have the right to:

• Access your information 🔍: Request a copy of the personal information we hold about you.
• Correct inaccuracies ✏️: If you believe any of your information is incorrect, you can update it by contacting us.
• Delete or restrict processing ❌: You may request to delete or restrict the processing of your data, subject to certain exceptions.
• Opt-out of marketing communications 📩🚫: You can unsubscribe from our promotional emails at any time.

  8. Third-Party Websites 🌐

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

  9. International Data Transfers 🌍📦

If you are located outside of India, please be aware that your information may be transferred to and stored in servers located in India or other countries that may have different data protection laws. By using our services, you consent to such transfers.

For international travelers, we ensure compliance with relevant data protection regulations, including GDPR (General Data Protection Regulation) for European travelers and other applicable international data protection laws. We take appropriate measures to ensure your data remains secure and protected when transferred across borders.

  10. Children’s Privacy 🚸🔒

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

  11. Changes to This Privacy Policy 🔄📜

FLY with SRV reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us 📞📧

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: travelsupport@flywithsrv.com
📞 Phone: +91 9632353514
📍 Address: SRV LIVING, Kempapura Main Road, Chiranjeevi Layout, Hebbal Kempapura, Bangalore, KA 560024, India